Last Updated:  9 October 2024.

Welcome to The Tauranga Club’s website. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes any information you provide to us directly, such as your name, email address, phone number, mailing address, payment information, and membership details. This information is collected when you sign up for membership, make a reservation, subscribe to newsletters, or interact with us for any other reason.

Non-Personal Information: We may collect non-identifiable information automatically through cookies and similar technologies, including your IP address, browser type, device information, and pages you visit on our site. This helps us analyse how our website is used and improve our services.

2. Lawful Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:

Consent: When you have provided consent, for example, to receive marketing communications.

Contract: When processing is necessary for the performance of a contract, such as managing your membership or fulfilling a service request.

Legal Obligation: When we need to comply with legal or regulatory requirements.

Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, securing our website, and promoting The Tauranga Club, provided that these interests do not override your privacy rights.

3. How We Use Your Information

We use the information we collect for the following purposes:

Membership Management: To process your membership applications, manage your account, and communicate with you regarding membership benefits and events.

Service Delivery: To provide and improve our services, including event bookings, reservations, and any other offerings related to your membership.

Marketing and Communications: To send you information about upcoming events, newsletters, promotions, and other marketing materials that may interest you. You can opt out of these communications at any time by following the unsubscribe instructions provided.

Website Improvement: To monitor and analyze trends, usage, and activities on our website, helping us improve the user experience.

Security and Compliance: To protect our members and users, prevent fraud, comply with legal obligations, and ensure the safety and security of our services.

4. Your Rights Under GDPR

If you are located in the European Union, you have certain rights regarding your personal data under the GDPR:

Right of Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal data.

Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

Right to Restrict Processing: You can request that we restrict the processing of your personal data under specific circumstances.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, or ask that we transfer it to another data controller.

Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email address].

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please note that no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. International Data Transfers

As we are based in New Zealand, your personal information may be transferred to, stored, and processed in New Zealand. By using our website or services, you consent to such transfers. When we transfer data outside of the European Union, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and GDPR requirements.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how our website is used and improve your user experience. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the content or privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Tauranga Club
Fifth Floor, 52 Devonport Road, Tauranga, 3110

07 571 5815